We are committed to protecting your privacy! We use the information we collect about you to process orders and to provide a more personalized shopping experience. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?
When you place an order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process your order and to notify you of your order status. If you submit a customer review, we also ask for your e-mail address, but you can choose not to have your e-mail address displayed with your review. We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new services, and special offers we think you'll find valuable.

How do we protect customer information?
All orders are placed via our secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. Click here for more details of our security guarantee.

Will we disclose the information we collect to outside parties?
Koi Keeper.com does not and will not sell, trade, or rent your personal information to others.

In summary
We are committed to protecting your privacy. We use the information we collect on this site to make shopping at Koi Keeper.com possible and to enhance your overall shopping experience. We do not and will not sell, trade, or rent your personal information to others.

Tell us what you think
If you have any questions or comments about our privacy policy or anything else at Koi Keeper.com please feel free to contact us. We welcome your input. Please send email to customerservice@koikeeper.com